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Retail Associates – Luxury Brands (Singaporean/PR only) - Changi

Tuesday, 10 May 2011
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Item details

Urban area: Changi, East Region

Contacts

Contact name Isabelle

Item description

JOB DESCRIPTION:
Our client is a major retail distributor operating in Asia. Currently they are looking for retail associates to handle a new Fashion Gallery in Changi airport. Examples of brands to be managed are: Bulgari; Yves Saint Laurent; Hugo Boss; Chloé; Longchamps…


Retail Associates

Position Objective:

To engage and provide each customer with exceptional customer service experience and to create a positive shopping experience by identifying customers’ needs, advise them and sell them products through exemplary customer service to develop sales.


Profile:

•SINGAPOREAN and PR only
•Excellent presentation (mature candidates are welcome to apply)
•A passion for luxury fashion
•Customer Service focus to provide exceptional customer service to all customers at all times
•Full understanding of all products and application
•Take advantage of any opportunity to maximize the customer purchase (additional or complementary sales)
•Achieving sales targets – team and individual
•Record and report non-scan items according to the company Policy
•To handle any customer complaints according to the company policy & CAG’s refund policy
•Help maintaining a high merchandising standard as per VM / Brand guidelines
•Loss Prevention - Reduce the risk
•Accurate cash register operations
•Well groomed at all times
•Store cleanliness and high levels of stock control
•Good team player
•Punctual and reliable


Skills, Knowledge and Experience:

•1 to 5 years of sales experience
•Computer literate – desirable
•Strong sales and interpersonal relationship qualities
•Sound understanding of basic principles of customer service
•Good communication skills and professional presentation
•Good listening skills and ability to advise customers on purchases
•GCE “O” levels or equivalent











Cashier
Responsibilities:
•Handle cash and Point-of-Sales machines
•Attend to customer inquiries
•Ensure correct payments
Requirements:
•Minimum 2 years experience with cashiering duties
•Good with handling money and pleasant disposition
•impeccable grooming and presentation
•Singaporean or Permanent Resident
•Able to work retail hours, including weekends and public holidays

Hours of work:

•44 hour week
•Required to be available to work shifts during these hours of operation, both opening and closing, as required, and these operating hours may change from time to time
•Expected to work on weekends and public holidays when required


Interested candidates, please send your resume with recent photos at isabellelegarles@timeo-performance.com